Terms and Conditions
Thank you for considering B-K EuroTours for your next getaway. We are excited that you are considering traveling with us on our Holy Robe Pilgrimage tour. Over the past 25 years we have led educational trips to Europe. We know Europe and Germany especially, love to travel, and enjoy meeting new people and sharing our experience with them. Our main goal is to have a safe, enjoyable, enlightening tour. We want you to join us again and again. We've tried to cover the main points of concern; however, we encourage your questions or comments. You can reach us by email at the "Contact Us" portion of this website, by phone at 828-719-0195, or by snail mail at 352 Seven Oaks Road, Boone, NC 28607.
Your Tour Guides: I am Bob Goddard, Owner and Chief Fun Officer of B-K EuroTours. I am retired from university teaching after 32 years, and have visited over 30 countries around the world as Director of the International Business Major. I will personally meet you at the Charlotte-Douglas International Airport and be your tour guide.
Deposit and Final Payment: A deposit of $1,000.00 per person is required to guarantee space on the Holy Robe Pilgrimage tour. Deposit is due at the time the reservation is made. Checks, money orders, and credit cards are accepted on our website. Full payment must be made upon receipt of final invoice approximately 60 days prior to departure. Payments are payable to B-K EuroTours, 352 Seven Oaks Road, Boone, NC 28607.
Hotel Accommodations: We will stay at 3-Star hotels. Some hotels might not have an elevator so be prepared to use the stairs. All the accommodations will be clean, have a TV, internet capability, and will have private bath facilities. Unfortunately, not many hotels in Germany have air conditioning. You will be furnished with a list of accommodations and phone numbers before departure. While alternative hotels may be used, all hotel changes are of equal or higher quality to those advertised.
Baggage Handling: Baggage will be loaded and unloaded from the motor coach for you. All other baggage handling will be the responsibility of the tour participant. B-K EuroTours will not be responsible for lost or misplaced baggage.
Meals: A hearty German breakfast is included in the price of the tour. Dinners are included in the price of the tours. Some lunches are also included, and lunches can be obtained at any of the locations we visit at very reasonable prices from local establishments.
Transportation: All ground transportation in Germany is included in the price of the tour. We will travel by luxury motor coach in small groups of 20 or fewer guests. We want this to be fun, not a challenge. We will have a professional driver, as well as a local guide in each of the cities we visit.
Tour Cost: The price of tours described herein includes accommodations with breakfast buffet, dinners, ground transportation in Germany, admissions to all of the sites visited, and guide services. The price of the tour also includes airfare from Charlotte (CLT) to Frankfurt and return. Appalachian Travel can make your travel and insurance arrangements; however insurance charges are not included in the price of the tour. If you make your own air reservations, you must be in Frankfurt by 9am on the designated day the Holy Robe Pilgrimage Tour begins its Germany phase (when we are scheduled to land).
Insurance: B-K EuroTours strongly recommends that you purchase travel insurance. When you book your flight with our travel partner, Appalachian Travel, you may also purchase baggage insurance and trip cancellation insurance.
Health Insurance: If you have a health insurance carrier in the US, please call your carrier and confirm that your coverage is good in Germany and how to file claims. Medicare, however, is only good in the US so a limited term healthcare insurance policy might be a good investment. Health care could be very expensive in Germany. We hope there is no need for any type of health insurance, but accidents and illnesses can happen. It’s always a good idea to have an ample supply of your prescription medications with you in the proper containers.
Itinerary Variations: B-K EuroTours reserves the right to make reasonable changes or substitutions to any tour itinerary as we deem necessary, desirable or appropriate.
Passports, Visas, and Other Identification: Citizens of the United States and Canada traveling to Germany must have a valid passport. No visas are required. Citizens of other nations who are resident aliens of the United States must have a valid passport from their country and must carry with them the United States "green card" to re-enter the U.S. The name on the passport and the name on the airline tickets must be the same to avoid confusion when airlines check passports upon departures. We request that you furnish us with a photocopy of the information and picture page of your passport as soon as possible. This facilitates replacement of passports in case of loss or theft, and is necessary for verification of name, age, citizenship when traveling internationally.
Cancellations and Refunds: Any cancellations on the land portion of the tour are subject to the following cancellation charges:
• 90 days prior to departure: deposit fully refundable
• 89-51 days prior to departure: $ 800.00 per person fee charged
• 50-15 days prior to departure: $ 900.00 per person fee charged
• 14-1 days prior to departure: $ 1,000.00 per person fee charged
• Canceling after tour commences: $ 1,000.00 per person fee charged. If illness or other imperative reasons make it necessary to withdraw from the tour after land arrangements have commenced, a refund may be made for the unused balance of the tour, less cancellation expenses of $1,000.00.
B-K EuroTours Responsibility: B-K EuroTours and/or associated and/or affiliated or subsidiary companies are not responsible for and cannot be held liable for any injury, loss, damage, accident, detention, annoyance, expense or delay arising from (a) quarantine, strikes, force majeure, failure of any vehicle or means of conveyance, restrictions or regulations or through the acts or default of any company or persons engaged in conveying the tour participants or providing any tour service and other cases over which we have no control or (b) through any tardiness, misconduct or illegal acts on the part of any tour participant. Compensation for any mishap must be sought in the country the mishap occurred. B-K EuroTours reserves the right to refuse, accept or retain any person as a member of any tour at any time.
Tour Participants: There is no upper age limit, however, all tour participants must be in good health, able to walk at least 1 mile and negotiate at least 1 flight of stairs. Please consult your doctor with any medical concerns. Please let us know in advance of any specific issues so that we may try to arrange appropriate accommodation.
Luggage: It is the responsibility of the tour participant to claim his/her own luggage from baggage claim at airports and to move the luggage from the arrival area to the motor coach and from the motor coach to the airport check-in upon departure. Check with your airline for size limitations on luggage. B-K EuroTours reserves the right to limit luggage.
Meals and Drinks: Meals are included as specified in the tour itineraries. Breakfast buffet and dinner is included with every night's accommodations, with some lunches. Other lunches, snacks, alcohol, and minibar are the responsibilities of the tour participant.
Items not included in the tour price: The following items are not included in the tour price: Room service, telephone charges, alcoholic beverages, hotel snack and minibar, valet and laundry services, and taxis. Entrance fees for sites when on your own are at the participant's expense.
Smoking: Smoking is not permitted in/on the motor coach, airplanes, and some restaurants and hotels. A smoking room is usually available at most hotels. B-K EuroTours books only non-smoking rooms.
Preparation and Planning: After receipt of reservation form, deposit and copy of passport, tour participants will receive 2 separate packets by mail from B-K EuroTours. Packet 1 contains pre-tour information, emergency contact forms, insurance information, and airline tickets request form. Please complete the appropriate forms and return them to B-K EuroTours as soon as possible. Forms not returned may result in cancellation of tour participation.
Packet 2 contains additional travel information pertaining to places you will visit. It will also contain name tags, luggage tags, phone numbers and addresses of hotels.
Thank you for your interest in B-K EuroTours. We at B-K EuroTours look forward to hearing from you and meeting you on our tours. If you have any questions concerning this or any other tour offered by B-K EuroTours, please contact us at:
Dr. Bob Goddard
http://www.bkeurotours.com
(use the "Contact Us" box for email)
828-719-0195 (Phone)
I agree to the above Terms and Conditions: ___________________________Date_______
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